CyberscopeTV

About the job

Compliance Co-ordinator £20,000 per annum 9:00am-5:30pm 37.5 hours per week On behalf of our client based near Bury St Edmunds, we are searching for a Compliance Coordinator to join a supportive and friendly team in a newly created position based in the head office. The successful candidate will be maintaining a bespoke in house data-base, assisting in the scheduling of work and answering client telephone calls and email enquiries. We are looking for Excellent communication skills (both written and verbal) and a confident and outgoing personality with a can-do attitude and previous Customer Service experience within an office environment would be desirable. Due to the location of the role, access to your own transport is essential. Main duties and responsibilities * Answering client telephone calls and email enquiries * Updating the CRM and converting information into Excel Spreadsheets * Speaking to Clients and scheduling appointments, up selling where possible * Checking time frames of work already scheduled to ensure it's within the correct time frame for compliance * Resolving any customer/client issues * Monitoring the progress of cases * Uploading certificates to the CRM * Reacting to inbound calls and emails Key skills and attributes: * Possess exceptional verbal and written communication skills * Excellent time management skills * Computer literate and experienced working with Excel and database packages * A confident and outgoing personality with a can-do attitude * Organised with a keen eye for detail * A people person with a friendly manner and the ability to engage and communicate well * A team player who is happy to assist other team members and collaborate with operational departments * Customer Service Experience in an office environment would also be highly desirable Company Benefits: * Holidays: 20 days + bank holidays rising to 22 days after 1 year's employment * Company Referral Scheme * Company Pension. Nest Scheme * Company Sick: Pay 5 days on a rolling 12-month basis * Free Parking If you are interested in this role please apply with an updated CV or call the office on (phone number removed)

Company

Company Name

Address

Bury St Edmunds, Suffolk,United Kingdom